Dealer Support Coordinator I
$45,760–$47,840 year
On-siteLibertyville, Illinois, United States
Job Summary
Manage dealer orders and interactions by communicating effectively via phone, email, and chat while processing an average of 25+ orders daily. Provide knowledgeable answers regarding product, pricing, and availability, and assist dealers in navigating the e-commerce ordering process. Research and solve dealer concerns, proactively notify them of potential stock issues or shipment delays, and attend scheduled meetings. Support order volume management for accounts ranging from $1-6 million, including a key account over $500k. Complete purchase orders, schedules, and assigned reports while maintaining proper email etiquette and demonstrating core company values.
Required Qualifications
- Requires an Associates Degree or 2 – 3 years of related experience in an office environment
- High level of computer literacy, to include MS Office
- Strong organizational and communication skills
- Ability to work with others
- Ability to complete purchase orders, schedules and assigned reports
- Ability to communicate effectively and demonstrate proper email etiquette
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.