Dealer Sales Development Consultant - Europe and West Africa
$57,700–$70,000 year
On-siteSolihull, England, United Kingdom
Job Summary
Manage intake of dealer and district training requests, promote commercial training modules to regional teams, and serve as the primary point of contact for Sales and Leadership development. Assess dealers' salesforce learning capabilities, advise on improvement areas, and gather regional feedback to identify gaps for the Global Commercial Learning team. Deploy Dealer Sales & Leadership Development Processes to shift dealer teams from transactional selling to trusted advisor roles. Requires 35% business travel and 5 days per week in the office. Fluency in English is mandatory; French is highly desirable.
Required Qualifications
- Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
- Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
- Consulting: Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply consulting knowledge appropriately.
- Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
- Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
- Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
- Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
- Training Operations: Knowledge of training processes and procedures; ability to implement training related tasks and programs to ensure smooth daily and strategic training operations.
- Experience working with dealer, distributor, reseller, or channel partner networks in a complex B2B environment.
- Proven background in sales enablement, commercial excellence, sales force effectiveness, or capability development programs.
- Experience assessing sales team capabilities and implementing development plans to improve commercial performance.
- Strong stakeholder management and consulting skills, with the ability to influence dealer leadership, Sales Managers, HR, and L&D teams.
- Fluency in English is mandatory.
- This role requires up to 35% of business travel time.
- This is a fully office-based position requiring 5 days per week in the office when not traveling for business.
- No relocation support is available for this position.
Desired Qualifications
- French is highly desirable.
- Additional language skills such as German, Spanish, Italian are considered an advantage.
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