Dealer Sales Development Consultant - Europe and West Africa
$89,785–$89,785 year
On-siteIsmaning, Bavaria, Germany
Job Summary
Conduct regional dealer sales and leadership training by serving as the primary point of contact for dealers, district industry, and DSD teams. Promote commercial training modules and manage intake of training requests while assessing dealer learning capabilities and advising on improvement areas. Gather regional feedback to identify needs and gaps, ensuring courses align with dealer processes and segment growth priorities. Collaborate with the Global Commercial Learning team to implement Dealer Sales & Leadership Development Processes that shift dealer teams from transactional sellers to trusted advisors. This role supports the EAME Distribution Services Division's Dealer of the Future efforts to build sales force capabilities aligned with global growth strategies. Fluency in English is mandatory, with French highly desirable.
Required Qualifications
- Fluency in English
- Valid work permit or EU-25/EFTA citizenship
- Visa/sponsorship is not available
- Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions
- Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner
- Consulting: Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply consulting knowledge appropriately
- Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment
- Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors
- Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations
- Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers
- Training Operations: Knowledge of training processes and procedures; ability to implement training related tasks and programs to ensure smooth daily and strategic training operations
- Experience working with dealer, distributor, reseller, or channel partner networks in a complex B2B environment
- Proven background in sales enablement, commercial excellence, sales force effectiveness, or capability development programs
- Experience assessing sales team capabilities and implementing development plans to improve commercial performance
- Strong stakeholder management and consulting skills, with the ability to influence dealer leadership, Sales Managers, HR, and L&D teams
- Up to 35% of business travel time
- 5 days per week in the office when not traveling for business
- No relocation support available
Desired Qualifications
- French
- German
- Spanish
- Italian
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