Dealer Relationship Manager - Richmond, VA
Remote · Richmond, Virginia, United States
Job Summary
Dealer Relationship Manager for Stellantis Financial Services (SFS) in Richmond, VA region. Manages an assigned territory of Stellantis OEM dealerships to achieve product penetration in indirect auto finance, retail installment and lease contracts, commercial fleet accounts, and floor plan opportunities. Serve as the primary point of contact for dealership relationships across retail finance, leasing, floor plan, and fleet lead generation. Deliver training to dealership staff to increase application and contract volume with SFS and conduct sessions on SFS credit guidelines to optimize approvals and funding. Build and maintain strong working relationships with dealership personnel and collaborate with credit and funding to address contract issues and support funding efficiency. Monitor market trends and dealership performance to identify opportunities and challenges; maintain documentation including call reports, itineraries, mileage logs, and expense reports. Participate in weekly sales calls and required meetings, and handle sensitive consumer information in accordance with data privacy standards. Travel as required (typically 25-60% or 25-50% depending on needs) and work remotely from a home office as needed, with ability to manage field presence and occasional overnight travel. Requires a high school diploma or GED, 2+ years in related lending/dealer roles, Dealer Centered Selling Certification upon hire, and strong operational knowledge of retail automotive finance and dealership management.
Required Qualifications
- Minimum 2 years of experience as an underwriter for retail, small business, lease, or commercial lending, or as a Dealer Relationship Manager for a captive, bank, or finance company in the automotive indirect lending industry
- Completion of the Dealer Centered Selling Certification program is required upon hire for the Dealer Relationship Manager role
- Education: High School Diploma, GED or equivalent
- Skills: Functional knowledge of retail automotive operations, including sales finance and dealership management
- Proven ability to review and analyze credit within a lending environment
- Demonstrated capability to develop and maintain effective business relationships
- Strong communication and interpersonal skills
- Comprehensive understanding of sales principles and best practices
- Skilled in analyzing data and market trends to support strategic decision-making
- Overtime required – required on an as needed basis
- Travel 25-50% - as required on an as needed basis
- Work Environment: remote work from home or corporation, field presence, overnight travel as needed
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