Dealer Relationship Manager - Cleveland
On-siteCleveland, Ohio, United States
Job Summary
Manage an assigned territory of Stellantis OEM dealerships to achieve product penetration for retail finance, leasing, floor plan, and commercial fleet accounts. Serve as the primary point of contact for dealership relationships, delivering training to staff to increase application volume and conducting sessions on credit guidelines to optimize approvals. Build strong working relationships with dealership personnel while collaborating with credit and funding departments to address contract issues and support funding efficiency. Monitor market trends and dealership performance to identify opportunities, maintain thorough documentation including call reports and expense logs, and participate in weekly sales calls. Handle sensitive consumer information in accordance with data privacy standards. This role requires 80% in-market travel and minimum four days of in-dealership sales activity.
Required Qualifications
- Minimum 2 years of experience as an underwriter for retail, small business, lease, or commercial lending, or as a DRM for a captive, bank, or finance company in the automotive indirect lending industry
- Completion of the Dealer Centered Selling Certification program
- High School Diploma, GED or equivalent
- Candidate must live in or around Cleveland, OH
- In Market Travel 80%
- Minimum 4 days per week of in-dealership sales activity
- Functional knowledge of retail automotive operations, including sales finance and dealership management
- Proven ability to review and analyze credit within a lending environment
- Demonstrated capability to develop and maintain effective business relationships
- Strong communication and interpersonal skills
- Comprehensive understanding of sales principles and best practices
- Skilled in analyzing data and market trends to support strategic decision-making
- An applicant must be authorized to work in the United States
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