Dealer (Dual Rate Supervisor, FULL-TIME)
On-site · Des Plaines, Illinois, United States
Job Summary
Monitor pit games and manage table operations: open/close tables, verify counts, inspect decks, track buy-ins, wins, losses, and payouts; monitor bets and payouts, complete player rating cards, initiate and verify fills, and investigate/resolve guest concerns per procedures. Maintain game and monetary security, respond calmly to guest demands, stay alert to irregular activity, adjust game spread and table limits as needed, and perform other duties. Requires leadership ability, guest service focus, teamwork, clear communication, and the ability to work flexible shifts; advantageous to have supervisory experience and licensing readiness. Full-time position with comprehensive benefits and opportunities for career advancement at Rivers Casino in Des Plaines, IL.
Required Qualifications
- High school diploma or equivalent
- 1-2 years supervisory experience (preferred)
- Ability to obtain and maintain all necessary licensing
- Strong leadership and guest service skills
Desired Qualifications
- High school diploma or equivalent
- 1-2 years supervisory experience (preferred)
- Strong leadership and guest service orientation
- Excellent customer relations and communication skills
- Ability to work flexible shifts including holidays
- Ability to obtain and maintain all necessary licensing
- Team player with good grooming and professional appearance
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