Dealer Account Manager
$53,700–$67,100 year
On-siteLondon, Ontario, Canada
Job Summary
Maintain, grow, and retain strong dealer relationships while up-selling new products and services in a phone-based environment. Provide top-notch customer service to key decision makers and achieve monthly metric goals by driving growth with existing CARFAX dealers. Increase customer awareness, engagement, and retention by sharing the value proposition of CARFAX products. Collaborate with peers in the dealer business unit, sales, marketing, and finance to resolve issues and provide process improvements. This role requires three days a week in the London office, with a base salary of $53,700 to $67,100 CAD plus a performance-based incentive package.
Required Qualifications
- Customer service, relationship management and retention experience
- Exceptional communication & time management skills
- Goal oriented and results focused
- Ability to work independently and prioritize multiple tasks
- Ability to persuade & influence others through demonstrated product knowledge
- Experience with a CRM tool
- 3 days a week in our London office
Desired Qualifications
- Salesforce
- Spanish speaking
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