Deal Desk Manager
On-siteBerlin, State of Berlin, Germany
Job Summary
Own the end-to-end transaction lifecycle for Parloa's European business, managing deal structuring, pricing approval, and order form execution from initiation through revenue systems hygiene. Partner with sales leadership to structure non-standard deals, apply pricing exceptions, and route approvals, while serving as the primary CRM steward for deal data, contract terms, and booking records. Support German and English language contract review, flag inconsistencies, and coordinate with Legal on non-standard terms. Build scalable internal processes including approval workflows, deal checklists, exception tracking, and audit trails alongside clean documentation and escalation guides. Requires 3–5 years in Deal Desk or Revenue Operations, native German fluency, and strong Salesforce/CPQ experience.
Required Qualifications
- 3–5 years in Deal Desk, Revenue Operations, Sales Operations, or a related function at a B2B SaaS company
- Native German fluency
- strong written and spoken English
- Strong command of order form mechanics: parties, terms, pricing structures, payment schedules, and booking logic
- Hands-on experience with Salesforce or comparable CRM/CPQ
- comfortable querying and auditing deal data
- High attention to detail, able to catch a currency mismatch, a missing start date, or the wrong entity before it ships
- Experience using AI to streamline workflows
- GDPR compliance
- ISO 27001 compliance
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