Day Program Manager - Human Services
On-siteCedar Rapids, Iowa, United States
Job Summary
Oversee daily operations of the Day Program, ensuring quality services are provided while monitoring resources, staffing, and service utilization. Supervise and coach Day Program staff, ensuring required training is completed and fostering a collaborative workplace culture. Support a person-centered environment that promotes independence and skill development by reviewing documentation, progress reporting, and established goals. Build relationships with referral sources, care teams, and community partners to enhance programming and meaningful participation. Lead documentation and quality assurance efforts to maintain compliance with regulations and company policies.
Required Qualifications
- Strong leadership and ability to coach, support, and develop staff in a residential or day program setting
- Excellent communication skills with the ability to provide clear direction, feedback, and accountability to employees
- Strong organizational skills with attention to documentation accuracy, compliance, and follow-through
- Familiarity with auditing, monitoring, and quality assurance practices in a service-based program environment and working knowledge of applicable laws regulations and human services compliance requirements
- Comfortable using computer systems for documentation, scheduling, and reporting (Microsoft Office and internal systems)
- Bachelor's degree in Human Services, Social Work, or related field, or equivalent experience preferred
Desired Qualifications
- Previous supervisory or leadership experience preferred
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