Day Concierge

Day Concierge responsible for welcoming residents and visitors, managing concierge desk communications, coordinating deliveries and amenity bookings, handling resident requests (transport, dining, theatre, dry-cleaning), and supporting health & safety with building patrols. Works with Front of House Manager and Duty Managers to maintain excellent service, supports SOP implementation, maintains building security and CCTV access, and develops relationships with residents to deliver seamless, proactive service. Requires strong English communication, IT skills (Residents APP, MS Office, access control), and the ability to multitask while upholding high standards in a London super-prime residential setting.