Data Steward
On-siteCharlotte, North Carolina, United States
Job Summary
Establish and enforce policies and procedures for CRM data management, including defining standards, quality rules, and access controls. Ensure data accuracy and completeness through regular audits, error correction, and metric monitoring. Integrate data from marketing automation, sales, and customer service platforms with the CRM system. Provide user support via training on data entry best practices and troubleshooting system performance issues. Create reports and dashboards to deliver insights on customer behavior, sales performance, and campaign effectiveness. Lead or participate in projects implementing new CRM features and enhancements. Stay current on industry trends to continuously improve data management processes. Requires 8-12 years of experience and a Bachelor's degree in business or marketing.
Required Qualifications
- Bachelor's degree in business, marketing, or a related field
- Minimum of [Insert number] years of experience working with CRM systems and data management tools
- Strong analytical, communication, and problem-solving skills
- Deep understanding of CRM systems and data management principles
- Excellent attention to detail
- Strong project management skills
- Ability to work independently and as part of a team
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