Data Science and Analytics Manager
HybridBoca Raton, Florida, United States
Job Summary
Lead development of advanced data science and machine learning models across customer care, pricing, and enterprise groups to drive growth and optimize pricing strategies. Own the analytical roadmap for customer lifetime value, segmentation, and test-and-learn programs, partnering with senior leaders in pricing, finance, marketing, and customer experience to shape revenue plans and operational performance. Direct the execution of high-value projects, including experiment design, funnel optimization, and subscriber trend analysis, while governing model deployment and ensuring alignment across cross-functional teams. Manage multiple initiatives simultaneously to accelerate customer retention and profitability.
Required Qualifications
- Bachelor's degree in analytics, finance, statistics, economics or other related field of discipline or equivalent experience
- 5-7+ years in data analytics within finance and/or GTM customer management, preferably within retail security or subscription-based business; both business-to-consumer and business-to-business
- Demonstrated expertise with SQL, Python, Tableau, MS Office, Salesforce, database management, and cloud platform data environments, with proven ability to oversee and govern analytical standards across teams
- Experience influencing business decisions in highly matrixed organizations, with a track record of partnering cross functionally to drive strategic outcomes
- Advanced strategic thinking and problem-solving capabilities, with the ability to design and govern analytical roadmaps, pricing frameworks, and customer value models aligned to enterprise goals
- Master's degree (MBA, MS Analytics, Statistics, Economics, or related quantitative discipline)
- Experience leading analysts or cross functional project teams, demonstrating the ability to coach, mentor, and elevate analytical talent
- Hands on experience deploying machine learning models at scale, including model governance, validation, and performance monitoring
- Exceptional written and verbal communication skills, including the ability to craft executive level narratives, insights, and recommendations
- Demonstrated commitment to continuous learning and self-driven development, including proactively expanding technical depth, business acumen, and leadership capabilities
- Hybrid min 4 days in office at Boca Raton, FL and home
Desired Qualifications
- Master's degree (MBA, MS Analytics, Statistics, Economics, or related quantitative discipline)
- Experience leading analysts or cross functional project teams, demonstrating the ability to coach, mentor, and elevate analytical talent
- Hands on experience deploying machine learning models at scale, including model governance, validation, and performance monitoring
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