Data Recovery Engineer - Macintosh and iOS Platforms
On-site · Novato, California, United States
Novato, California, United StatesOn-siteFull TimeMid LevelBachelors DegreeData Recovery ServicesUnknown
Type
Full Time
Level
Mid Level
Education
Bachelors Degree
Company size
Unknown
Industry
Data Recovery Services
Job Summary
Data Recovery Engineer focusing on Macintosh and iOS platforms. Role emphasizes IT/Desktop Support experience within Apple ecosystems, troubleshooting, and data recovery for customers. Requirements include familiarity with Apple products (iPhone/iPad/Time Capsule), Terminal usage, and strong communication skills. Benefits include competitive salary, 401K, medical/dental/vision, ongoing training, and a rewarding team environment.
Required Qualifications
- 2–4 years experience in an IT / Help Desk / Desktop Support / Apple Genius / Apple Expert environment
- Associate/Bachelor Degree or equivalent work experience
- ACMT preferred, but not required
- Familiarity with all native Apple applications
- Using Terminal to complete tasks
- Excellent interpersonal, organizational, and communication skills
- Great customer service skills are required as you will need to work with customers over the phone on some projects
- Able to work independently as well as part of a team
- Demonstrated experience in information technology operations
- Knowledge of Apple hardware troubleshooting and data recovery concepts
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