Data Management Specialist II
On-siteTampa, Florida, United States
Job Summary
Input, validate, and consolidate data in the Florida Safe Families Network (FSFN) information systems, ensuring accuracy for admissions, discharges, authorizations, and placements. Process incoming and outgoing Out of Town Inquiry (OTI) and Interstate Compact for Placement of Children (ICPC) packets while supporting case management staff with technical assistance and training. Attend weekly meetings to address issues and share information, then query the system to correct data entry errors and perform routine validation sampling. Assist subcontracted providers by logging complaints and responding to requests, while designing procedures related to OTI and ICPC processes. Maintain regular in-office attendance and collaborate with the team to meet reporting deadlines.
Required Qualifications
- Bachelor's Degree
- Valid driver's license
- proof of insurance
- Criminal background screening (fingerprinting)
- Drug Screening
- E-Verify participation
- knowledge of child welfare processes and rules
- ability to use Florida Safe Families Network on-line data
- Ability to work as a team member
- Excellent organizational, communication and computer skills
- Ability to work flexible hours
- Sensitivity to the cultural and socioeconomic characteristics of the agency's staff and clients
- Adherence to professional ethics
- Ability to operate standard modern office machinery
- competence with Microsoft Office Applications
- competence with basic e-mail protocol and procedures
- excellent written and oral communication skills
- ability to abide by the highest standards of confidentiality
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
- Ability to write reports, business correspondence, and procedure manuals
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, other employees, and the public
- Ability to speak effectively before groups of customers or employees
- Ability to add, subtract, multiply and divide in all units of measure
- Ability to compute rate, ratio, and percent
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- Ability to interpret an extensive variety of technical instructions
- Ability to sit for extended periods
- Ability to walk
- Ability to stand
- Ability to use hands to finger, handle or feel
- Ability to reach with hands and arms
- Ability to stoop, kneel or crouch
- Ability to talk and hear
- sufficient visual acuity to read and to operate standard modern office machines
- ability to occasionally lift and/or move up to 25 pounds
- Must be able to perform the essential duties with a high degree of competence
- Maintain regular in-office attendance
- collaborate effectively with team members
- participate in meetings
- provide timely support to agency operations and service delivery
- Comply with the Children's Network of Hillsborough's code of conduct, policies, procedures, and other obligations
- assist with training other team members
- provide back-up when necessary
- complete fifteen (15) hours of training annually
- meet all training and continuing education requirements
- maintain their credential or licensure
- Must be able to effectively lead and coach others
- Strong attention to detail
- Must be available for weekend shifts
- Must be able to lift 50 lbs
Desired Qualifications
- Four (4) years of experience in data entry and validation, ensuring data accuracy and consistency while adhering to established quality standards and protocols
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