Data Librarian
On-site · Grand Rapids, Michigan, United States
Job Summary
Data Librarian responsible for governance of the RFP/RFI content library across Blue Cross and BCN, ensuring accuracy, consistency, and readiness. Owns content governance, review cycles, and quality standards; reviews, edits, and standardizes RFP/RFI responses; identifies outdated or non-compliant material and coordinates corrective actions (revision, retirement, or escalation to SMEs). Applies approved messaging standards and style guidelines; manages taxonomy, tagging, and metadata to support efficient search and reuse. Assesses classification needs, monitors usage to identify gaps or redundancies, and implements improvements. Leads AI utilization within the project tool, including prompt development, testing, and refinement, and validates AI outputs against approved content. Provides guidance to proposal teams and SMEs on effective, compliant AI-assisted workflows; maintains SME listings and ensures subject alignment; supports RFP/RFI teams on small to moderate complexity efforts; serves as a quality checkpoint to reduce proposal risk related to content reuse. Oversees quarterly review cycles, content refresh schedules, and quality control checks; establishes lifecycle management standards (creation, review, archival, retirement). Proficiency with content governance and AI prompting, and strong collaboration with SMEs and proposal leadership for timely, compliant responses.
Required Qualifications
- Bachelor’s degree in English, Public Relations, Creative Writing, Journalism, Professional and Technical Writing or related field preferred
- Minimum one (1) year of progressive experience in proposal management, content management, technical or professional writing, knowledge management, or related discipline supporting RFP and RFI development
- Demonstrated experience governing reusable content libraries, including content review, standardization, lifecycle management, and quality control
- Experience working directly with subject matter experts to validate, update, and approve complex business, operational, or regulatory content
- Experience supporting high-volume, deadline-driven proposal environments requiring independent judgment, prioritization, and risk mitigation
- Excellent analytical, decision-making, organizational, planning, verbal and written communications skills
- Tact and resourcefulness in establishing and maintaining effective internal and external working relationships
- Must work well under pressure with very tight deadlines
- Highly organized with strong attention to detail/consistency
- Experience with AI and prompting
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