Data Entry Associate
$32,240–$34,029 year
On-siteGouverneur, New York, United States
Gouverneur, New York, United StatesOn-sitePart Time$32,240–$34,029 yearEntry LevelHigh School Or EquivalentLarge
Part TimeEntry LevelHigh School Or EquivalentLarge
Job Summary
Accurately enter incoming prescriptions and select billing and shipping methods for patient orders while maintaining reasonable production levels. Handle customer service coverage for incoming calls, directing inquiries to appropriate staff and resolving payment-related issues to ensure member satisfaction. Provide resolution to customer service issues and assist in orienting and training new employees. Complete all mandatory and regulatory training programs. Requires broad knowledge of medications, pharmacy systems, and strong communication skills. Available for nights and weekends.
Required Qualifications
- Must be available, and on-time for scheduled work shifts.
- Must be able to work nights and weekends as required.
- Minimum: High School Diploma or GED
- Experience in a customer service related field
- Broad knowledge of medications, physician orders, and pharmacy systems
- Strong communication skills
- Outstanding customer service skills
- Excellent organization skills
- Ability to multitask and prioritize
- Excellent computer and keyboarding skills
- Successful completion of a pre-employment and/or random drug screening test
Desired Qualifications
- Preferred: Pharmacy technician or related certification
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