Data Communications Technician
On-siteDavenport, Iowa, United States
Job Summary
Install, terminate, label, test, and troubleshoot copper and fiber optic cabling systems, telecommunications equipment, and network infrastructure in commercial and industrial environments. Read blueprints, schematics, and project documentation to perform installations, cable testing, and certification using industry-standard tools. Troubleshoot and repair data communications issues while maintaining accurate records of installations, testing results, and material inventory. Work in varied indoor and outdoor conditions, including confined spaces and elevated locations, while adhering to OSHA and customer safety standards. Travel to job sites as required.
Required Qualifications
- Valid driver's license
- High school diploma or GED
- Minimum of three years of hands-on experience installing, maintaining, and troubleshooting commercial or industrial telecommunications systems, including related peripheral equipment such as network infrastructure, optical fiber, on-site controllers, data modems, and terminals
- Proficiency in the tools, materials, methods and practices of the data communications and electrical trade
- Ability to comprehend and apply job-related instructions and materials in English, with or without reasonable accommodation or through an approved translation method, as required for safe and effective job performance
- Basic proficiency in reading, writing, and arithmetic
- Ability to communicate effectively and professionally, both verbally and in writing, with customers, coworkers, and other stakeholders
- Strong organizational skills, attention to detail, and the ability to manage multiple priorities effectively
- Ability to work independently with minimal supervision
- Strong troubleshooting, analytical, and problem-solving skills, with the ability to diagnose and resolve data communications issues, prioritize work, exercise sound judgment, and make informed decisions independently
- Demonstrated commitment to safety and the ability to consistently comply with OSHA regulations, electrical safety standards, company safety policies, and industry best practices
- Experience with cable pulling, terminations, labeling, and testing of CAT5e/CAT6 and fiber optic cables
- Proficient working with IP networks, VLANs, switches, and routers
- Familiarity with VoIP, IP-based systems, and related network protocols
- Proficiency in reading and interpreting blueprints, schematics, technical diagrams, and project specifications
- Working knowledge of electrical and medium-voltage installation methods, tools, materials, and industry practices
- Ability to maintain accurate service records, as-built diagrams, and project documentation
- Ability to accurately distinguish and identify color-coded conductors, cables, wiring, and related components in accordance with applicable codes, industry standards, and safety requirements, with or without reasonable accommodation
- Ability to maintain visual acuity sufficient to read technical documents, blueprints, schematics, labels, and electronic displays, as well as distinguish wire colors and identify small components
- Manual dexterity including lifting, carrying, pushing, and pulling up to 50 pounds
- Ability to safely work from ladders, scaffolding, aerial lifts, and other elevated work platforms as required
- Ability to perform physically demanding work requiring manual dexterity, including frequent bending, kneeling, crawling, reaching, climbing, and working in awkward positions
- Ability to work in a variety of indoor and outdoor environments, including confined spaces, elevated locations, noisy or dusty conditions, and exposure to varying temperatures and weather conditions
- Travel to job sites and customer locations, including overnight stays, as required
- Must be able to lift 50 pounds
- Must be able to work in confined spaces, elevated locations, noisy or dusty conditions, and exposure to varying temperatures and weather conditions
- Must be able to safely work from ladders, scaffolding, aerial lifts, and other elevated work platforms
- Must be able to perform physically demanding work including frequent bending, kneeling, crawling, reaching, climbing, and working in awkward positions
- Must be able to travel to job sites and customer locations, including overnight stays
Desired Qualifications
- BICSI Installer certification or equivalent
- BICSI Technician (TECH) certification
- Fiber optic, structured cabling, and/or CFOS/D certifications
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