Data Center Technician III
$59,821–$94,432 year
On-siteNew Albany, Ohio, United States
Job Summary
Install, move, and decommission hardware including cabinets, shelves, power strips, rails, and servers while managing cabling, asset tagging, and documentation in the data center. Confirm and label devices, operate material handling equipment, and troubleshoot network infrastructures using copper and fiber testers. Work within standard ticketing systems to provide clear communications and follow SOPs, safety policies, and security guidelines under the direction of site leadership. Respond to on-call requests within one hour and mentor less experienced team members as required.
Required Qualifications
- High school diploma or general education degree (GED)
- 5 to 8 years' related experience and/or training
- equivalent combination of education and experience
- Demonstrates good judgment in selecting methods and techniques for obtaining solutions
- Excellent verbal and written communication skills in English
- Ability to respond to any On-Call request within 1 hour, while on-call
- Experience cabling systems (power/copper/fiber/other) correctly based on ticket requirements and SOP standards
- Experience working with CAT5e and CAT6 copper cable and multi-mode and single-mode fiber
- Proven ability to adapt to changing priorities, conditions, and circumstances
- Strong organization skills
- Working knowledge of computer hardware
- Understanding of networking components and infrastructures
- Knowledge of copper and fiber testers
- Excellent troubleshooting skills
- Understanding of Data Center best practices (i.e. basic fault tolerance, cable routing, calculating power usage)
- Experience with cable management and knowledge of how to run fiber and copper in a data center
- Knowledge of Data-Center electrical, HVAC, and bandwidth infrastructures as well as fiber/copper topologies
- Able to operate material handling equipment – server lifts, pallet jacks, and forklifts (if certified)
- Proficiency working with standard desktop PC tools and applications, such as MS Office, MS Outlook, web browsers, etc.
- Ability to learn new software
- Must provide own transportation to work locations
- Able to safely lift and move a minimum of fifty (50) pounds
- Must have the ability to perform office-related tasks which may include prolonged sitting or standing
- Must have the ability to move from place to place within an office environment
- Must be able to use a computer
- Must have the ability to communicate effectively
Desired Qualifications
- Certifications in Data Center technologies
- Hands on experience in electrical, HVAC, and data center infrastructures
- Working knowledge of networking components and infrastructures, including Wi-Fi
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