Data Center Technician II
On-siteAlbuquerque, New Mexico, United States
Job Summary
Monitor and manage data center infrastructure systems including power distribution, cooling systems, environmental sensors, and network connectivity. Analyze monitoring alerts and system notifications to identify and troubleshoot infrastructure issues. Perform rack-and-stack installation, equipment configuration support, and structured cabling tasks following established data center standards. Coordinate break/fix support and assist with hardware diagnostics and component replacement. Maintain configuration management records and support asset management processes for all data center equipment. Support physical security controls, access management procedures, and compliance with established data center policies. Document incidents, operational activities, and maintenance procedures in operational tracking systems. Assist with implementing infrastructure changes and supporting maintenance windows. Coordinate with network, systems, and facilities teams to ensure proper operation of infrastructure systems. Provide guidance to junior technicians and assist with operational training when needed.
Required Qualifications
- Must possess exceptional customer service skills
- Must have the ability to contribute in writing to team documentation, activities and processes
- Ability to perform work tasks with guidance
- Attention to detail
- Working knowledge on how to develop and document processes and project management documentation
- Ability to perform work tasks with minimal guidance and attention to detail
- Associates Degree or combination of education and experience
- Minimum of 1 years of related technical experience in supporting Information Technology environment and a managed computer room, facility or datacenter
Desired Qualifications
- Familiarity with data center monitoring tools or IT infrastructure management systems
- Experience working in enterprise IT or government environments
- Industry certifications such as CompTIA A+, Network+, or similar
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.