Data Center Tech II
On-site · Ashburn, Virginia, United States
Job Summary
Data Center Tech II responsible for hardware installation and configuration of enterprise servers and cabling, including FRU break/fix replacements, rack installation, and end-to-end handoff to provisioning teams. Performs troubleshooting of Telco connectivity and network switch equipment, documents activities and builds/modifies SOPs, and executes small projects with manager support. Requires structured cabling skills (fiber/copper/telecom), power/cabling installations, and ability to operate in a ticketing environment. Must have 3+ years IT experience, strong communication skills, and knowledge of IT hardware concepts (RAID, SAN, Linux/Unix). Shift is 4 days a week, 10-hour shifts, with weekends and holidays; on-call experience and inventory management are preferred. Familiarity with trunk infrastructure is a plus and preferred degree/experience.
Required Qualifications
- Knowledge of server/storage hardware
- Knowledge of network hardware
- Strong verbal and written communication skills
- 3+ years working in an IT environment
- Experience solving problems on servers, networking devices and IT equipment
- Inventory management experience (ordering, receiving, and shipping server parts)
- Experience taking on-call shifts and responding to critical events
- IT Hardware Concepts knowledge (RAID, SAN, SCIS, Linux/Unix, GRUB)
- Knowledge of trunk infrastructure is a plus
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