Data Center Operations Technician
On-site · Memphis, Tennessee, United States or Southaven, Mississippi, United States
Job Summary
Datacenter Operations Technician responsible for the health of server and network infrastructure in data centers and global points of presence, focusing on MTTD/MTTR. You will troubleshoot and monitor servers and networks, rack and stack equipment, manage inventory and fiber/cabling labeling, install and provision racks/servers/switches, handle Jira-based tickets, create SOPs, and manage hardware receipt/decommissioning and vendor returns. Preferred Linux expertise, scripting, on-call readiness, and experience leading data center projects. Willingness to be onsite for emergencies and to work evenings/weekends as needed.
Required Qualifications
- High school diploma or equivalency certificate
- 2+ years of experience working with server, storage, compute and network hardware
- 2+ Years of experience troubleshooting and repairing servers and networking infrastructure
- 2+ years of experience in Inventory Management, and ordering, receiving and shipping server and network equipment
- Pre-employment drug and random drug and alcohol testing
- Pre-employment and annual post employment background checks
- Ability to lift up to 35lbs, work at heights up to 50 feet, and work in a noisy environment
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