Data Center Concierge IV
$31,200–$31,200 year
On-siteAtlanta, Georgia, United States
Job Summary
Manage administrative and operational support for multiple data center facilities, including work requests, dispatch updates, escalations, and inquiries. Coordinate complex calendars, travel schedules, and meeting logistics while serving as the primary liaison between leaders, customers, vendors, and internal stakeholders. Execute onsite concierge duties such as customer visits, tours, escorts, and issue resolution to ensure professional facility experiences. Plan and coordinate leadership meetings, events, and department-wide initiatives, while tracking project milestones and escalating risks. Utilize data analytics tools like Power BI to monitor progress, identify trends in work requests, and support operational decision-making. Generate purchase requisitions, coordinate vendor deliveries, and track customer shipments.
Required Qualifications
- High school diploma
- 2–4 years of equivalent work experience
- Bachelor's degree or equivalent experience preferred
- Experience in executive support
- Operations coordination
- Data center or facility administration
- Customer-facing support
- Project coordination
- Event planning
- Concierge services
- Related administrative role
- Experience managing multiple priorities
- Fast-paced cross-functional environment
- Strong project management skills
- Ability to organize work
- Track deliverables
- Manage timelines
- Follow up on action items
- Communicate status clearly
- Experience planning and executing meetings
- Events
- Offsites
- Customer visits
- Tours
- Stakeholder engagements
- Customer-focused mindset
- Strong interpersonal skills
- Commitment to service excellence
- Professionalism
- Positive onsite customer experiences
- Strong analytical skills
- Experience using data to identify trends
- Prepare reports
- Track work requests
- Support business decisions
- Advanced proficiency in Microsoft Office
- Outlook
- Excel
- PowerPoint
- Word
- Teams
- SharePoint
- Power BI experience
- Ability to create, update, or interpret dashboards and reports
- Excellent written and verbal communication skills
- Ability to prepare professional communications
- Presentations
- Leadership updates
- Excellent organizational skills
- Attention to detail
- Time management
- Follow-through
- Ability to maintain professional customer-facing spaces
- Ability to anticipate needs
- Solve problems
- Adapt quickly
- Exercise sound judgment
- Limited oversight
- High level of discretion
- Professionalism
- Confidentiality
- US Citizenship and Immigration Services (USCIS) employment eligibility verification
Desired Qualifications
- Power BI experience preferred
- Ability to create, update, or interpret dashboards and reports
- Experience using data to identify trends
- Track work requests
- Prepare reports
- Support business decisions
- Advanced proficiency in Microsoft Office
- Outlook
- Excel
- PowerPoint
- Word
- Teams
- SharePoint
- Excellent written and verbal communication skills
- Ability to prepare professional communications
- Presentations
- Leadership updates
- Excellent organizational skills
- Attention to detail
- Time management
- Follow-through
- Ability to maintain professional customer-facing spaces
- Ability to anticipate needs
- Solve problems
- Adapt quickly
- Exercise sound judgment
- Limited oversight
- High level of discretion
- Professionalism
- Confidentiality
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