Data Center Business Operations Manager
$122,158–$129,168 year
On-siteTexas, United States or Sterling, Virginia, United States
Job Summary
Partner with internal leadership and external stakeholders to formulate, align, and execute strategic and operational plans for data center service delivery, emphasizing compliance and resilience. Establish and manage a robust reporting and business review cadence, including comprehensive dashboards and metrics, to monitor performance, compliance status, and drive accountability against established strategic goals. Develop sophisticated business analytics to enhance strategic decision-making and support continuous improvement in compliance and operational efficiency. Lead and manage special projects and critical, cross-functional programs designed to improve compliance frameworks, operational processes, and overall service delivery quality. Prepare high-level analyses, presentations, and communication materials for the Operations team for discussions with internal leadership and external stakeholders. Act as a collaborative liaison across all internal functions and geographies, ensuring a unified and consistent approach to operational compliance and strategic support for the data center portfolio. Ensure operational procedures meet compliance requirements and verify that vendors and contractors comply with site standards. This pivotal role requires an experienced leader to drive strategic planning, operational excellence, and stringent compliance across four dedicated data center sites supporting a key banking client.
Required Qualifications
- Minimum of 5+ years substantial and demonstrated expertise in data center operations and compliance roles
- Bachelor's degree in Business or a related technical field, or equivalent practical work experience
- Proven track record in complex analysis, strategic planning, and successful project/program management within a demanding business environment
- Demonstrated ability to quickly build credibility and effectively collaborate, advise, and influence internal leadership and external stakeholders
- Operates with a strong sense of urgency and delivers results in a timely manner
- Possesses strong situational awareness, demonstrating maturity, sound judgment, and the adaptability to thrive and make effective decisions in a rapidly evolving, dynamic operational setting
- Exceptional verbal and written communication skills, capable of conveying complex information clearly and concisely to technical teams and executive audiences
- Confident and self-aware—listens actively, seeks counsel, and operates with a quiet competence, humility, and transparency
- Role is on site Mon-Fri
- Location: Can be in Sterling, VA or Manassas, VA or Garland, TX or Lewisville, TX
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