Data & Analytics Platform Product Manager, Client Product Management Group - Business Support Development Department (BSD)
HybridTokyo, Tokyo, Japan
Job Summary
Define the mid-to-long-term vision and roadmap for R-Karte, the data analytics feature visualizing store operations KPIs for Rakuten Ichiba merchants. Plan and propose new features based on data analytics needs, conduct data analysis to set KPIs, and define requirements while prioritizing feature development and release planning. Provide regular progress updates to senior leadership, strengthen collaboration with Sales and Customer Support teams, and drive product improvement by leveraging data infrastructure and customer feedback. Execute A/B tests, manage project scope and budgets, and create user education content in a remote-first hybrid environment.
Required Qualifications
- Over 5 years of experience as a Product Manager or in a similar role
- Ability to analyze business requirements and translate them into system definitions and requirements specifications
- Ability to identify issues within your product and propose solutions
- Excellent communication skills (business-level Japanese required)
- Experience making data-driven decisions
- Foundational knowledge of data infrastructure (DWH, ETL, data pipelines, etc.)
Desired Qualifications
- Data analysis experience using BI tools (Tableau, Looker, etc.)
- Data extraction and analysis skills using SQL
- Product management experience with AI-powered systems
- Product management experience with features centered on generative AI or conversational AI
- Experience designing quality evaluation criteria for AI outputs, and driving post-release validation and improvement cycles
- Experience designing mitigation strategies for LLM hallucination and misoutput risks
- Experience with B2B SaaS products
- Experience working on an e-commerce platform or marketplace
- Background in system or product development
- Experience owning and driving initiatives tied to budgets or KPIs
- Experience improving internal operations
- Experience leading a small team
- Ability to communicate in English
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