Data Analyst, Supply Chain
RemoteMexico City, Mexico City, Mexico
Job Summary
Develop and manage API-based workflows to ensure seamless communication between core business platforms and external logistics partners. Design, build, and maintain automated pipelines to retrieve and route data across internal and external databases. Perform hands-on data analysis on shipping times and inventory flows to build dashboards and alerts that highlight operational bottlenecks. Partner with Supply Chain, Operations, Finance, and Engineering stakeholders to define KPIs, reporting requirements, and data quality standards. Conduct root cause analysis on operational issues and recommend process improvements that reduce cost and improve logistics performance. Create and maintain technical documentation for data models and integrations to support long-term scalability. This role leverages AI tools and frameworks to build scalable API connections and manage the data architecture that keeps Serve's supply chain running.
Required Qualifications
- 5 years of hands-on experience in data analysis, data engineering, workflow automation, or similar technical roles
- Strong general knowledge of data structures and data management, both for big data using cloud databases and small data using excel & google sheets
- Advanced knowledge of SQL and at least one other programming language (ideally Python or Javascript)
- Proficiency in modern AI-driven development including AI coding tools (e.g., Claude Code, GitHub Copilot, Codex), Model Context Protocol (MCP), configuration of Skills, sub-agents, etc. and familiarity with popular AI orchestration frameworks such as Langgraph, OpenAI API/SDK, Gemini API/SDK, etc.
- Experience designing data models and transforming data from multiple operational systems into clean, reliable datasets for reporting and analysis
- Strong analytical and problem solving skills, with the ability to translate complex data into actionable business recommendations for nontechnical stakeholders
- Demonstrated ability to independently manage multiple projects, prioritize competing requests, and deliver high quality work in a fast paced environment
Desired Qualifications
- Google Cloud Platform (GCP): Specifically Cloud Run, BigQuery, and other supporting services
- Google Workspace / G Suite: Specifically Google Sheets and Google Apps Script
- NetSuite: Specifically working with the NetSuite API
- Supply Chain Tech Experience: Applying these data and technology skills specifically within supply chain, logistics, or e-commerce operations
- Experience working with third party logistics (3PL), fulfillment, inventory management, or transportation management systems
- Familiarity with data observability, monitoring, and data quality frameworks in production environments
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