Data Analyst
$90,000–$110,000 year
HybridAnnapolis Junction, Maryland, United States
Job Summary
Analyze scorecard, quality, and operational data to evaluate individual and team performance, identifying trends, recurring errors, and areas of concern. Translate analytical findings into actionable insights for supervisors, leadership, and training teams to support continuous improvement initiatives. Develop and maintain reports, dashboards, and visualizations using Microsoft Power BI, while defining metrics and automating recurring reporting processes. Partner with the Training team to identify skill gaps and assess the effectiveness of interventions. Maintain documentation for data sources and analytical processes, adhering to established quality assurance and change management practices.
Required Qualifications
- Bachelor's degree in Data Analytics, Business Analytics, Information Systems, Statistics, Mathematics, Business, or a related field; equivalent relevant experience may be considered
- 3–5 years of experience in data analysis, performance analysis, business intelligence, reporting, or a related analytical role
- Demonstrated experience analyzing data and translating findings into meaningful business insights
- Proficiency with Microsoft Excel and experience working with moderately complex datasets
- Experience developing reports, metrics, visualizations, scorecards, or other analytical products
- Ability to identify and communicate trends, patterns, and potential contributing factors within performance data
- Strong analytical, problem-solving, organizational, and communication skills
- Ability to manage multiple priorities and work effectively both independently and collaboratively
Desired Qualifications
- Experience with or demonstrated interest in developing dashboards and analytical solutions using Microsoft Power BI
- Experience with Power Query, DAX, SQL, or similar data preparation, transformation, and analysis tools
- Experience analyzing quality, performance, workforce, or operational data
- Experience supporting performance improvement, quality management, or training-related initiatives
- Experience with Microsoft Power Automate, PowerShell, or other process automation tools
- Experience with SharePoint, Microsoft Teams, or other Microsoft 365 tools
- Familiarity with structured development methodologies, including Agile or the Software Development Life Cycle (SDLC)
- Experience supporting government programs or government contracting environments
- Exposure to Artificial Intelligence (AI) or AI-enabled analytical and automation tools
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