Data Analyst, Clinical Operations
RemoteUnited States
Job Summary
Collect, validate, and report operational, clinical, and utilization data across multiple contracts including Military OneSource, NAVAHCS, and rural health initiatives. Compile data from various systems to support recurring and ad hoc reporting while developing dashboards and scorecards for program teams. Monitor counseling volume, provider network performance, and access trends to track service delivery against contractual service levels. Support quality management by analyzing case reviews, audit results, and provider performance to identify gaps and recommend process improvements. Prepare materials for monthly status reports, leadership briefings, and government deliverables while partnering with operations, finance, and IT teams.
Required Qualifications
- Bachelor's degree in Data Analytics, Statistics, Business Analytics, Information Systems, Public Health, Healthcare Administration, or a related field, or equivalent experience
- 4+ years of experience in data analysis, operational reporting, healthcare analytics, government contracting, or a related field
- Advanced Microsoft Excel skills and experience with Power BI, Tableau, or similar business intelligence platforms
- Strong analytical, critical thinking, problem-solving, written, and verbal communication skills
- Ability to translate complex data into meaningful operational insights and to manage multiple priorities independently
Desired Qualifications
- Experience querying, cleaning, and analyzing large datasets; familiarity with SQL, Power Query, or comparable tools is preferred
- Experience supporting Federal healthcare, human services, behavioral health, or rural health programs
- Experience supporting contract reporting, SLA monitoring, and performance management
- Knowledge of provider network operations, quality assurance, credentialing, or case management workflows
- Experience working with operational dashboards, recurring report production, and government or customer-facing deliverables
- Ability to collaborate effectively across program, operational, technical, and financial teams
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