Data Analyst and Aftercare Coordinator
$62,400–$65,000 year
On-siteDenver, Colorado, United States
Job Summary
Develop systems to collect, analyze, and report program data on housing stability, sobriety milestones, and recidivism rates while maintaining accurate outcome records for active and alumni participants. Manage outcome tracking platforms such as HMIS and Wellsky to ensure data integrity, produce monthly and quarterly reports for leadership and grants, and provide backup support to the Intake Coordinator. Implement a structured follow-up schedule to assess alumni stability, organize quarterly events, and collaborate with external agencies to secure housing opportunities. Teach post-graduation success classes weekly and enforce program rules within the therapeutic community. This role supports current and past program participants at Harbor Light Center's men's relapse-prevention program in Denver, focusing on enhancing retention and long-term recovery outcomes.
Required Qualifications
- Bachelor's degree in Human Services, Social Work, Counseling, Public Health, Data Analytics, or related field
- Experience working in recovery, residential programs, transitional housing, or behavioral health settings
- Demonstrated experience with data collection, tracking, and outcome reporting
- Strong analytical skills with the ability to identify patterns, gaps, and opportunities for improvement
- Ability to build rapport with residents, alumni, and community partners
- Strong organizational, documentation, and communication skills
- Ability to manage multiple projects, deadlines, and follow-up schedules
- Cultural competence and ability to work with diverse populations
- Valid driver's license
- Minimum age of 21
- Possession of a valid in-state driver's license
- Ability to maneuver
- Ability to remain in a stationary position
- Ability to grasp, push, pull, and reach overhead
- Ability to operate telephone
- Ability to lift 25 pounds
- Ability to access and produce information from the computer
- Ability to understand written information
- Must be able to work collaboratively within a team and independently with minimal supervision
- Ability to maintain professional and confidential relationships in all interactions
- Ability to comply with all Salvation Army policies and procedures
- Ability to perform other duties as assigned to ensure seamless program operations
- Ability to attend all staff meetings and participate in interdisciplinary collaboration
- Ability to enforce program rules and maintain a positive, therapeutic community environment
- Ability to provide housing and aftercare support to veterans in accordance with VA contract requirements
- Ability to recruit and coordinate volunteers or partner organizations to enhance aftercare supports and alumni engagement
- Ability to develop referral feedback loops to understand the success of external placements and improve collaborative outcomes
- Ability to teach classes focused on post-graduation success
- Ability to develop a robust aftercare program that supports graduates up to one-year post-discharge
- Ability to implement a structured follow-up schedule (30, 60, 90 days, 6 months, 12 months) to assess stability, identify relapse risks, and connect alumni to ongoing resources
- Ability to maintain consistent contact with graduates to increase success rates, using progressive engagement strategies
- Ability to organize quarterly alumni events, peer-support gatherings, and community-building opportunities
- Ability to track participation in aftercare services and evaluate the effectiveness of engagement strategies
- Ability to manage a small caseload of graduates for ongoing support and follow-up
- Ability to collaborate with external agencies, landlords, and housing partners to secure stable housing opportunities for residents
- Ability to maintain updated housing and community resource materials for residents, alumni, and case managers
- Ability to develop systems to collect, analyze, and report program data (housing stability, sobriety milestones, employment, aftercare participation, recidivism rates, etc.)
- Ability to identify gaps, trends, and areas of concern in program outcomes, and collaborate with leadership to propose solutions
- Ability to maintain accurate, timely, and detailed outcome records for all active and alumni participants, including VA required data
- Ability to manage outcome tracking platforms such as HMIS, Wellsky, and other internal databases; ensure data integrity and compliance
- Ability to produce monthly and quarterly program outcome reports for leadership, grant requirements, fundraising use, and quality-improvement initiatives
- Ability to maintain the entire program census, including reports required by the VA, other grants, and internal stakeholders
- Ability to provide backup HMIS support to the Intake Coordinator and ensure seamless transition from intake through discharge and aftercare
- Ability to work with the Program Director and Program Manager to develop a robust aftercare program that supports graduates up to one-year post-discharge
- Ability to maintain the ability to reliably commute to the downtown location in Denver, CO
- Ability to be available for on-site work in Denver, CO
- Ability to work full-time hours (8:30 – 5:00 PM)
- Ability to comply with biennial background check requirements
- Ability to work in a men's relapse-prevention and transitional living program dedicated to long-term resident success
Desired Qualifications
- Master's degree
- HMIS experience
- Knowledge of VA-specific program requirements
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