Dark Kitchen Operations Intern
HybridMexico City, Mexico City, Mexico
Job Summary
Collect, clean, and analyze operational and marketplace data to uncover performance drivers for dark kitchen partners. Build dashboards and recurring reports to monitor key KPIs including sales, order conversion, delivery efficiency, and kitchen utilization. Identify trends, anomalies, and improvement opportunities through quantitative analysis to support the development of operational frameworks that reduce friction and enhance partner satisfaction. Conduct root-cause analysis to understand issues affecting partner operations and assist in planning A/B tests and pilot programs. Translate insights into actionable recommendations for senior stakeholders while supporting communication with partners through clear documentation and guidance. Maintain internal databases and workflow documentation to support continuous improvement efforts.
Required Qualifications
- Currently enrolled in a degree in Business, Economics, Engineering, Data Science, Statistics, or a related field
- Strong analytical and quantitative problem-solving skills
- Experience with data tools such as Excel/Sheets (advanced functions), SQL, or data platforms
- Ability to translate data into clear insights and actionable recommendations
- Strong communication skills—both written and verbal
- High attention to detail and comfort working with large datasets
- Familiarity with Python or other analytical programming languages
- Knowledge of marketplace dynamics (supply/demand balancing, pricing, incentives)
- A proactive, ownership-driven mindset
- Curiosity and eagerness to learn
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