Dansktalende Kundeservicemedarbejder inden for Finans - Flyt til Malta
$31,200–$31,200 year
On-siteÅrhus, Central Jutland, Denmark or Aalborg, North Denmark, Denmark
Job Summary
Conduct customer service for a growing team in Malta, assisting clients with onboarding, documentation, and product information via phone, email, and SMS. Address inquiries regarding products, services, and payment options while identifying and following up on potential sales opportunities. Ensure compliance with internal procedures and regulations, collaborating with payment and collections teams to maintain effective processes. Communicate clearly with customers to support their journey from onboarding through post-sales follow-up. Work within a Scandinavian team structure, supporting new hires with training and contributing to process documentation and improvements.
Required Qualifications
- Taler flydende dansk
- Har gode engelskkundskaber
- Har erfaring med kundeservice og/eller salg
- Har forståelse for onboarding- og verifikationsprocesser
- Er serviceminded
- Har stærke kommunikationsevner
- Arbejder struktureret
- Har sans for detaljer
- Tager initiativ
- Trives med ansvar
- Kan arbejde selvstændigt
- Kan arbejde som en del af et team
- Har gode IT-kundskaber
- Har kundskaber i Microsoft Office
- Har kundskaber i Excel
- Er EU-borger
- Har gyldig arbejds- og opholdstilladelse på Malta
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