Danish Speaking IT Customer Support Specialist,

Provide first-line IT support to Nordic corporate clients via phone and ticketing systems, troubleshooting issues and offering solutions using internal knowledge bases. Interact daily with colleagues, clients, and technicians to ensure high customer satisfaction while maintaining and updating the knowledge database and managing ticket backlogs. No prior IT experience is required, as full training is provided for this role. Work in a hybrid model within Latvia, with competitive monthly remuneration ranging from 1500 to 2000 EUR gross. This position serves as an excellent starting point for career growth within Vivicta's User Support department, leveraging our GRIT values to drive impact and collaboration.