Danish Speaking Customer Service Representative
On-siteCopenhagen, Capital Region, Denmark
Job Summary
Provide the highest level of support to customers via phone and email, addressing inquiries regarding specific models, purchases, and errors. Deliver accurate information using proper procedures while building meaningful, courteous relationships. Meet and exceed quality goals, compliance regulations, and productivity targets by following management direction and providing feedback. You will receive necessary training before handling customers, though prior interest in cars is an advantage. Fluency in Danish and English (B2) is required, along with strong problem-solving skills and computer handling abilities. Fully paid relocation, 14 salaries annually, and performance bonuses are included.
Required Qualifications
- Danish fluency
- English fluency (B2)
- European passport
- Basic understanding and level of computer handling skills
- Excellent multitasking skills
- Strong communication skills
- Excellent phone conversation skills
- Attentive listening skills
- Good interpersonal relationship building skills
Desired Qualifications
- Experience in customer support
- Interest in cars
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