Danish speaking customer service agents - Fuengirola
On-siteFuengirola, Andalusia, Spain
Fuengirola, Andalusia, SpainOn-siteFull TimeMedium
Full TimeMedium
Job Summary
Schedule vehicle workshop appointments and manage customer service inquiries for the automotive aftermarket. Collaborate with workshop operations to ensure smooth and efficient booking processes while addressing customer expectations and technical requirements. Maintain professional, attentive communication with Danish-speaking clients and coordinate service advising and planning tasks. Work independently and as part of a team to solve problems in a fast-paced environment, ensuring a positive customer experience. Full-time employment in Fuengirola with an onboarding training program scheduled for August–October 2026.
Required Qualifications
- Fluent Danish, both spoken and written
- Good English communication skills, both spoken and written
- Experience in customer service
- Previous experience in the automotive industry, particularly in customer reception and workshop booking coordination
- Experience working with telephone-based customer support and computer systems
- Strong technical understanding
- The ability to work effectively both independently and as part of a team
- A proactive mindset and the ability to take initiative and find solutions
- Strong work ethic
- Confidence working independently
- Clear communication
- Structured work manner
- Ability to solve problems in a fast-paced environment
- Curiosity
- Quick to learn
- Documentation is required to be sent in english
- Background check will be conducted
Desired Qualifications
- An additional Nordic language is considered an advantage
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