Danish Customer Support Specialist - PayPal Project - Relocate to Greece
HybridBerlin, State of Berlin, Germany or Athens, Attica, Greece
Job Summary
Danish-speaking PayPal Customer Support Teammate to assist Danish customers with account management across multi-channel channels, focusing on security, accuracy, and high-quality service. Role includes guidance on updating account details, linking bank cards, troubleshooting, and communicating clearly in Danish and English. Hybrid work model with relocation to Greece, comprehensive relocation support, five-week training, and a schedule primarily Monday–Friday with limited weekend coverage. Training emphasizes handling confidential data, ensuring customer satisfaction, and meeting KPIs across channels in a fintech environment.
Required Qualifications
- Native Danish speaker
- Strong Danish communication (C1) and English (B2) proficiency
- At least one year of experience in customer service, call center, or financial setting
- Ability to relocate to Greece
- Comfort with multi-channel support (phone, email, chat)
- Ability to handle sensitive data securely
- Interest in hybrid work model
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