Danish Customer Service Specialist
HybridAthens, Attica, Greece
Athens, Attica, GreeceHybridFull TimeSmall
Full TimeSmall
Job Summary
Support customers via phone, email, or chat with product and technical queries while troubleshooting and resolving IT or service-related issues. Guide users through system setups and basic configurations, then document all customer interactions and escalate complex cases when required. Deliver a friendly, solution-oriented, and professional customer experience while following company processes to meet performance goals. This role involves fluent Danish and English proficiency, rotating shifts, and potential relocation to Athens, Greece. Join a multicultural team with paid training and competitive compensation.
Required Qualifications
- Fluent, C2 level Danish
- Good command of English (B2+)
- Excellent communication and problem-solving skills
- Flexibility to work in rotating shifts
- Willingness to relocate to Greece if not already based here
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