Danish Customer Service and Tech Specialist - Dyson Project - Relocate to Greece
HybridAthens, Attica, Greece
Job Summary
Danish-speaking Customer Expert for Dyson, delivering a premium experience to customers via inbound calls, email, and chat, with hands-on product testing in a Dyson Lab, and guidance on upgrades. The role requires flawless Danish (C1+) and fluent English for training and global team communication, prior customer service experience, and a tech-friendly mindset. The position includes relocation to Athens, Greece, on-site work with a modern facility and a Product Lab, plus onboarding and ongoing training, with hybrid remote options anticipated later. The ideal candidate is a tech-savvy communicator who can manage multiple channels, resolve inquiries, and contribute to customer satisfaction metrics (e.g., NPS, First Contact Resolution).
Required Qualifications
- Danish language at C1 level or higher
- Fluent English for training and internal communication
- Customer service experience
- Interest or affinity for technology
- Willingness to relocate to Athens, Greece
- Ability to multitask and navigate multiple systems/browsers
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