Danish Customer Service Advisor - BARCELONA
Hybrid · Barcelona, Catalonia, Spain
Barcelona, Catalonia, SpainHybridFull TimeMid LevelHigh School Or EquivalentUnknown
Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Unknown
Job Summary
Provide Danish-language customer support to B2B clients in the payments sector via phone and email, assisting with the setup/configuration of payment terminals and online solutions, and resolving customer issues. Engage in a training program, work both remotely and in-office in Barcelona, collaborate with teammates to foster a positive environment, handle admin tasks, and ensure high-quality service while adapting to a hybrid work model and a dynamic schedule.
Required Qualifications
- Native-level Danish proficiency
- Good English
- High school diploma or equivalent
- Customer service experience preferred
- Strong communication skills
- Problem-solving ability
- Attention to detail
- Comfort with computers and software
- Flexibility to work evenings, weekends, holidays
Desired Qualifications
- Danish language proficiency (native-level) with strong English; excellent communication skills; problem-solving abilities; multitasking in a fast-paced environment; comfortable with computer systems and software applications; willingness to work flexible shifts including evenings, weekends, and holidays.
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