Damas x Tanishq - Sales Consultant
On-siteDubai, Dubai, United Arab Emirates
Job Summary
Conduct product sales by engaging customers to understand requirements, introducing offerings to facilitate buying decisions, preparing estimates, and completing transactions while achieving category-wise sales targets. Manage store operations by adhering to standard operating procedures, maintaining daily stock accounts, ensuring attractive product displays, and transferring stock to lockers at day's end. Handle customer interactions by addressing queries and complaints per guidelines, collating feedback to corporate teams, and liaising with marketing and compliance groups to improve footfall. Monitor dead stock, minimize losses, and maintain safety protocols by promptly reporting potential theft. Work retail hours including weekends and split shifts to meet business needs.
Required Qualifications
- Graduate / Minimum High school
- 2 to 5 years of previous experience in luxury retail, customer service or hospitality industry
- General knowledge of Jewellery
- Knowledge of English
- Must be available to work retail hours (including weekends) to meet business needs (open to 6 days / split shifts)
Desired Qualifications
- any Indian regional languages
- Excellent interpersonal and communication skills
- Strong understanding of Customer Service needs and Customer priorities
- Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision
- Self-Starter with Team-Player approach
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