DaisyCare Technician
$72,800–$93,600 year
On-siteNew York City, New York, United States
Job Summary
DaisyCare Technician responsible for keeping client smart space systems running flawlessly and delivering a world-class client experience. As the primary point of contact, you will engage with clients to assess, repair, upgrade, and optimize AV and smart space systems; perform maintenance, testing, and troubleshooting of audio-visual, networking, control, and security equipment; quote and manage necessary repairs or upgrades; document all service activities using CRM tools; collaborate with sales, service, and trade teams; and manage a dedicated client book with regular reporting to leadership. Requires a minimum of 3 years of hands-on AV experience, the ability to independently troubleshoot and service sophisticated technology, strong client-facing and problem-solving skills, and a valid driver’s license for travel to job sites. Field-based role involving travel to client locations with in-person service delivery.
Required Qualifications
- High school diploma or equivalent
- Minimum 3 years of direct Audio Video (AV) experience
- Valid driver's license, clean driving record, and reliable transportation
- Ability to lift up to 50 pounds and work comfortably in varied physical conditions
Desired Qualifications
- Savant / Crestron certification (preferred)
- Lutron lighting & shades experience (plus)
- Valid driver’s license
- Remote work capability not required
- Experience with networking, control systems, and technology integration (preferred)
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