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Cross Border TalentsPosted 1 month ago

Czech Customer Support Representative Lisbon, Portugal

On-sitePrague, Prague, Czechia

Full TimeSmall

Job Summary

Provide excellent assistance to customers, helping them resolve inquiries and issues related to their banking services while ensuring each interaction leaves clients satisfied and confident. Troubleshoot customer concerns efficiently and effectively while adhering to high standards of service. Collaborate with a team of professionals in a supportive environment focused on customer excellence. This role requires C2-level Czech fluency and strong English skills (B2) for effective communication. Candidates must be able to work onsite in Lisbon, embracing a new environment with energy and adaptability. The position offers permanently free accommodation and airport pick-up service to facilitate relocation.

Required Qualifications

  • C2-level Czech fluency
  • Strong English skills (B2)
  • Ability to work onsite in Athens

Desired Qualifications

  • Passion for solving problems
  • Passion for helping others
  • Passion for delivering excellent customer experiences
  • Energy
  • Adaptability

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