Czech customer service
RemoteGreece
Job Summary
Provide high-quality customer support in Czech via phone, email, and live chat while troubleshooting technical issues and resolving account inquiries. Maintain a high level of customer satisfaction by delivering empathetic, professional service and updating customer databases and documenting interactions in English. Stay current on product knowledge and company policy changes to ensure accurate assistance. This remote role is available to Czech speakers relocating to Greece, offering a competitive salary package with 14 total payments, full home-office equipment, and comprehensive relocation support including flight reimbursement, temporary housing, and assistance with local bureaucracy.
Required Qualifications
- Full professional proficiency in Czech (C1/C2)
- Full professional proficiency in English (B2)
- Proficiency with Windows/macOS
- Ability to learn new CRM software quickly
- A quiet workspace
- A high-speed internet connection (minimum 20 Mbps)
- Strong multitasking abilities
- A patient, problem-solving mindset
- Valid EU Passport or the legal right to work in Greece
Desired Qualifications
- Excellent communication skills
- A desire to provide top-tier support
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