Cyber Compliance & Customer Assurance Specialist
$95,000–$135,000 year
On-siteLondon, Ontario, Canada
Job Summary
Execute compliance processes and control testing aligned with SOX, ISO 27001, SOC 2, and TISAX frameworks. Coordinate internal and external audits by managing evidence collection, maintaining documentation, and tracking remediation activities. Respond to customer security questionnaires, due diligence requests, and customer-led audits to ensure accurate representation of the security posture. Maintain cybersecurity compliance policies, administer risk exception processes, and prepare metrics, dashboards, and reports for leadership review. Collaborate with cross-functional teams including Legal, Privacy, Risk, and Sales to support customer assurance initiatives and governance committee materials.
Required Qualifications
- 4-6 years working experience in one or more areas of cybersecurity compliance, controls testing, audit, or customer assurance
- Working knowledge of cybersecurity compliance and control frameworks (SOX, ISO 27001, NIST, TISAX, SOC 2)
- Experience supporting compliance audits, control testing, or certification readiness activities
- Experience responding to customer security questionnaires, due diligence requests, or customer-led audits
- Experience developing and maintaining metrics, dashboards, reports, and documentation for compliance and assurance programs
- Strong written and verbal communication skills with the ability to translate technical concepts into business-focused communications
- Ability to collaborate effectively with cross-functional teams and manage multiple priorities in a fast-paced environment
- Strong analytical, organizational, and problem-solving skills with attention to detail
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