CX Client Success & Project Coordinator

Manage client relationships and regional team contacts while overseeing career plans and project progress. Coordinate weekly meetings to track initiatives, resolve issues, and verify reported hours against client agreements. Analyze operational efficiencies by correctly assigning resources and times, then implement strategies, tactics, and coordination plans with result reporting. Manage external providers, brand managers, and agencies, while collaborating to generate high-engagement protocols. Allocate necessary resources per account regarding profiles, budget, and time, and identify growth opportunities to ensure proposal effectiveness. This role requires 3–4 years of experience as a Digital Agency Account Supervisor with high-level English proficiency and project management methodologies. Findasense offers medical insurance, food allowances, hybrid work options, and internal mobility.