CX Agent - Lead Logistics (4PL)
On-site · Petaling Jaya, Selangor, Malaysia
Job Summary
CX Agent - Lead Logistics (4PL) role focusing on customer channel management, case management, customer onboarding and relationship management, as well as contract and dispute management within Maersk's logistics environment. Works with a range of administrative, technical, and operational tasks, applying standards while exercising independent judgment within defined guidelines; suited for individuals who can resolve problems and support operations in a diverse, inclusive workplace.
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