CWS Front Desk (GSA) 1
$31,200,000–$34,320,000 year
On-siteNorth Charleston, South Carolina, United States
Job Summary
Greet guests warmly, manage check-ins, move-outs, and reservations, and solicit feedback to ensure satisfaction. Execute sales processes, review studio inventory daily, and maximize revenue through ancillary offerings. Coordinate front desk operations efficiently, respond to service calls, and inspect studios and public spaces according to brand standards. Ensure safety by contacting emergency services when needed and document all activities per policy. Maintain accurate records, follow procedures strictly, and resolve conflicts calmly. This role supports Sandpiper Hospitality's extended stay market growth by blending top-tier service with operational excellence.
Required Qualifications
- High school diploma or equivalent (GED)
- Must be able to read, write, and speak English proficiently
- Intermediate computer operation
- Effective communication with staff and guests
- Effective conflict management
- Effective negotiation
- Effective sales skills
- Ability to read, comprehend, and follow written procedures
- Ability to respond calmly in situations of conflict and stress
- Ability to adapt to changes in daily work
- Ability to problem solve in a timely manner
Desired Qualifications
- 1 or more years of experience in the hospitality, retail, or food service industries
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