Customer Value Architect - USA (Austin)
$130,000–$190,000 year
RemoteUnited States or Austin, Texas, United States
Job Summary
Develop a deep understanding of the Neara software platform to translate its functionality and value to customers, including designing and delivering focused training sessions. Work directly with high-value clients, including meaningful time on-site in Houston or Dallas, to drive platform adoption, ensure solutions meet contractual scopes, and identify opportunities for expanding use across additional business drivers. Serve as a trusted commercial and technical advisor to help customers define business cases, establish ROI metrics, and embed Neara solutions within their workflows. Collaborate with Sales and Deployment teams to inform account strategies and demonstrate measurable value. This role supports Neara's mission to empower global utilities by building engineering-grade digital twins of electricity grids, with a focus on driving adoption across the Americas, UK, and Europe.
Required Qualifications
- Significant experience with enterprise account engagement, strategy and client management
- Experience developing tangible customer value and ROI frameworks that map to client strategic and business priorities
- Strong communication skills
- Strong critical thinking capabilities
- Strong external stakeholder engagement skills
- Ability to build trusted relationships
- Proactive problem-solving capabilities
- Ability to work on-site in Houston and/or Dallas during the week
- Current and unrestricted working rights
Desired Qualifications
- Experience within a large consulting organization
- Familiarity with enterprise software platforms and deployments
- Experience within infrastructure, and specifically the energy sector
- An engineering degree
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.