Customer Value Architect, Portugal
$75,000–$80,000 year
RemotePortugal
Job Summary
Develop a strong understanding of the Neara software platform to translate its functionality and value to customers, including meaningful on-site engagement to drive adoption and ensure contractual delivery. Serve as a trusted commercial and technical advisor to identify emerging needs, define ROI metrics, and expand platform usage across stakeholder audiences. Collaborate closely with Sales and Deployment teams to establish value demonstration frameworks and deliver focused training aligned with customer workflows. Full professional fluency in English and Portuguese is required, with Spanish preferred. Competitive salary and significant career development opportunities are provided.
Required Qualifications
- Full professional fluency in English and Portuguese
- Significant experience with enterprise account engagement, strategy and client management
- Experience within a large consulting organization
- Familiarity with enterprise software platforms and deployments
- Experience in developing tangible customer value and ROI frameworks that map to client strategic and business priorities
- Strong communication skills
- Strong critical thinking capabilities
- Strong external stakeholder engagement skills
- A proactive problem-solver who enjoys finding creative solutions to solve customer pain points or enable commercial opportunities
- Skilled in programming, data integration, and utilizing tools like macros and various software languages to create tailored solutions
Desired Qualifications
- working knowledge or fluency in Spanish
- Experience within infrastructure, and specifically the energy sector
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