Customer Technical Solutioner
On-siteFlorida, United States
Job Summary
Coordinate the entire pre-sales process, ensuring quality and compliance verification while adhering to Kyndryl best practices. Identify intricate business and technical requirements to generate winning cross-practice solutions and develop profitable deals. Collaborate with internal and external stakeholders, including Consulting, Advisory, and Architecture activities, to create optimal technical solutions and nurture relationships with alliance partners. Deliver compelling demonstrations, proof of concepts, and prototypes to showcase credibility and authority, leveraging deep domain knowledge and external certifications to establish expertise in application, data, AI, cloud, and enterprise domains.
Required Qualifications
- Deep domain knowledge of services offerings and technical solutions in a practice
- Demonstrated experience translating distinctive technical knowledge into actionable customer insights and solutions
- Prior consultative selling experience
- Proven track record of leading and executing complex projects with multi-disciplinary teams
- Effective financial acumen with experience in supporting high-value business development activities
- Deep understanding of industry trends, technology, and practice-specific domains
- Sound personal brand, presence, and external recognition as an expert in technology and/or solutioning areas
- Demonstrated ability to innovate, drive change, and maintain a strong customer focus
- Experience working in a consultative sales or technical advisory role
- Experience working with IT Professional Services and Solutions, specifically within enterprise domains
- Ability to manage long, complex project and sales cycles inherent to enterprise engagements
- Strong written and verbal communication skills with experience responding to complex client requirements and formal technical requests
- Technical certifications supporting subdomain focus area(s) including: Application Data and AI Cloud Core Enterprise and zCloud Digital Workplace Network and Edge Security and Resiliency
- Must be able to show proof of vaccination to align with client, customer, or partner location COVID-19 vaccination policies if hired to work at such locations
Desired Qualifications
- Bachelor's degree or Master's degree
- Experience selling technical services for multi-industry customers
- Existing relationships or familiarity with key compliance, security, and enterprise infrastructure frameworks
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