Customer Team Member
On-site · Dolgellau, Wales, United Kingdom
Job Summary
Customer Team Members provide friendly, thoughtful service at tills and on the shop floor, restock shelves, and help maintain store standards. The role involves answering customer queries, championing Co-op products and Membership, keeping prices and temperatures accurate, supporting new product introductions, and participating in community activities. The position requires flexible availability across opening, closing, and mid-day shifts, with at least 2 evenings and 1 weekend shift, plus full, paid training. Benefits include 31 days holiday, employer pension contributions, virtual healthcare, a 30% discount on Co-op products, and access to development opportunities. The role emphasizes customer care, relationship-building with customers and colleagues, adaptability to change, and a proactive approach to problem solving.
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