Customer Team Leader
$30,118,400–$30,118,400 year
On-siteManchester, England, United Kingdom
Job Summary
Customer Team Leader at Co-op in Manchester leads a small team in a fast-paced store, overseeing day-to-day operations, including keeping shelves stocked, supporting sales, and ensuring efficient store performance. The role may involve working in the post office or bakery or supporting online services and home delivery drivers. Responsibilities include motivating and coaching staff, managing merchandising, stock accuracy, and HR processes, and championing Co-op membership and community engagement. Requires flexible availability across opening hours (including early mornings, evenings, and weekends) and a commitment to providing great service. Pays £14.48 per hour for 20 hours per week with regular overtime; benefits include a 30% colleague discount, pension contributions, holiday entitlement, and other wellness programs. Applicants must complete two online assessments during the application process.
Required Qualifications
- Aged 18+
- Flexible availability including evenings and weekends
- Experience in retail, merchandising, or team management (experience not essential)
- Ability to lead and motivate a team
- Willingness to work hands-on on shop floor and tills
- Complete two online assessments as part of the application process
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